Testing and Demonstration

Post your configuration issues while installing ictdialer

Testing and Demonstration

Postby falak » Mon Feb 13, 2012 1:54 pm

ICTDialer is an open source Voice, SMS and Fax communications marketing software that is built over Drupal CMS, Freeswitch and Plivo communication framework.

For testing and demonstration, you can call to any registered freeswitch extension. For example, Perform following steps:

    1. Install and run Zoiper client.

    2. Register extensions 1001 and 1002 of freeswitch with zoiper.

    3. Upload a recorded file (.wav file) that will be your message to play on the above mentioned numbers (extensions).
    For this purpose, go to ICTdialer web interface, select Manage files menu and then select Recording files. Then select Upload Recording File tab. Fill the form, upload your recording file and click submit.

    4. Create a contact group e.g. "testgroup" from the Manage contacts menu.

    5. Create a new contact from contacts menu and set its phone number to 1001. Place this contact in "testgroup" group by clicking the checkbox. Similarly create another contact with phone number 1002.

    6. Create a new campaign from campaigns menu. Fill the campaign form, select Message type i.e. "Voice" and select your uploaded recording, select contact group that you want this campaign to dial e.g. "testgroup" and Submit.

    7. You’ll notice that zoiper client will start ringing. Click "Answer" on Zoiper to hear your message.
To dial an actual contact list, you’ll need to setup trunk. For more info:
http://www.voip-info.org/wiki/view/Sip+Trunking+Providers
falak
Site Admin
 
Posts: 86
Joined: Tue Jan 17, 2012 7:33 am

Re: Testing and Demonstration

Postby falak » Mon Jun 18, 2012 1:25 pm

dinhthuc wrote:Please tell me how to add gateway. I don't see select in campgain


To add a gateway, You should login as admin in ictdialer. Then go to Broadcast System (at the top menu bar). Then select "Broadcast Gateways" in the opened window. Then move to "Plivo Settings". This will open a form. Find the "Provider Trunk" field in this form. Set the name of your gateway name that you setup in freeswitch and any prefix this gateway requires before dialing. This is actually the name of the gateway that you should have already setup in the freeswitch.

Please see this link on how to add a gateway in freeswitch. http://wiki.freeswitch.org/wiki/SIP_Provider_Examples . If you have any query regarding freeswitch then please post in the relevant forum "Freeswitch and Plivo".
falak
Site Admin
 
Posts: 86
Joined: Tue Jan 17, 2012 7:33 am


Return to Configuration

Who is online

Users browsing this forum: No registered users and 1 guest

cron